Accessibility
Designed for everyone. Built for inclusion. GoLite Mobile is committed to delivering digital experiences that are accessible, equitable, and genuinely usable for all people.
Built-in Accessibility for Everyone
A comprehensive set of features ensuring GoLite Mobile is usable regardless of ability, device, or context.
Keyboard Navigation
Every interactive element on every GoLite page is fully reachable and operable using a keyboard alone — no mouse required.
Screen Reader Support
Semantic HTML, ARIA landmark roles, and descriptive labels ensure full compatibility with major screen readers across all platforms.
Colour & Contrast
All text meets WCAG 2.2 AA contrast requirements. High Contrast mode and Dark Mode are available without any account required.
Text & Typography
Text scales from 100% to 200% without breaking layouts. A dyslexia-friendly font option reduces reading friction for affected users.
Motion & Animation
All decorative animations can be disabled entirely. GoLite respects the prefers-reduced-motion system setting automatically.
Voice Control
All interactive elements carry visible, unique labels compatible with voice control software on all major platforms.
Supported Assistive Technologies
Compatibility details, tested configurations, and known limitations for each assistive technology category.
Select Technology
GoLite Mobile is tested with major screen readers on their primary platforms. Semantic HTML and comprehensive ARIA implementation ensures a consistent, logical reading experience.
Testing Standard
WCAG 2.2 AA
Last Tested
February 2025
Supported & Tested
Known Limitations
- –Complex data tables in the billing portal may require additional navigation passes in JAWS — improvement scheduled Q1 2026.
- –Some third-party payment widgets have limited ARIA labelling outside of GoLite's direct control.
Accessibility Settings
All preferences are saved to your browser and apply instantly across the page. Changes persist between sessions via local storage.
Display & Interaction Preferences
All changes apply immediately and persist across sessions.
Text Size
Scale text between 85% and 200% at the default size. Adjust using the slider or arrow keys when focused.
Dark Mode
Switches to a dark colour scheme, reducing eye strain in low-light environments. Saves energy on OLED screens.
High Contrast
Maximises colour contrast to WCAG AAA level (>7:1). Recommended for low-vision users or bright environmental use.
Reduce Motion
Disables all decorative animations and transitions. Essential for users with vestibular disorders or motion sensitivity.
Dyslexia Font
Switches to OpenDyslexic — a typeface with bottom-weighted letters designed to improve reading accuracy for dyslexic users.
Focus Indicators
Enhanced 3px focus rings are shown by default (WCAG 2.2 required). Disable only if OS provides its own custom focus styles.
Accessibility Compliance Statement
GoLite Mobile is committed to maintaining WCAG 2.2 level AA conformance across all digital products and services.
WCAG 2.2 — Perceivable
Text alternatives, time-based media, adaptable, distinguishable.
WCAG 2.2 — Operable
Keyboard accessible, enough time, seizures, navigable. Input modalities.
WCAG 2.2 — Understandable
Readable, predictable, input assistance.
WCAG 2.2 — Robust
Compatible with current and future user agents.
EN 301 549
EU accessibility standard for ICT products and services.
Equality Act 2010 (UK)
Reasonable adjustments for persons with disabilities.
ADA Title III (USA)
Accessibility of places of public accommodation.
Accessibility Feedback
Encountered a barrier? Tell us. We aim to respond to all accessibility feedback within 5 business days.
Report an Accessibility Issue
All fields marked * are required.
Need Further Assistance?
Our support team is trained to assist customers with accessibility needs across all channels.
- ✓24/7 live chat support
- ✓Text relay (18001) available
- ✓BSL video relay available
- ✓Large print documents on request