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What’s Happening in the Community
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5G Network Expansion — New Cities Added This Month
We're excited to announce 5G coverage has expanded to 14 new cities across India, including Pune, Ahmedabad, and Jaipur. Check if your area is now covered.
GoLite Team
Official Announcement · 2 days ago
Scheduled Maintenance Notice — March 22, 2:00–4:00 AM IST
Brief planned maintenance window may affect data services in select areas. SMS and calls will remain unaffected during this period.
GoLite Network Ops
Official Notice · 6 hours ago
Go Unlimited Plan Now Includes Free Roaming to Canada & Mexico
Effective from April 1st, all Go Unlimited subscribers will automatically receive free roaming in Canada and Mexico at no extra charge.
GoLite Plans Team
Official Update · 1 day ago
Join the Conversation
Browse recent discussions from the community — filter by topic, status, or sort by relevance.
How do I switch from 4G to 5G on my Samsung Galaxy S24?
I recently moved to a 5G area but my phone seems to be staying on 4G. I've tried restarting but no change...
Why was I charged twice for my recharge this month?
My bank statement shows two GoLite charges on the 10th. I only recharged once via the app. Has anyone else experienced this?
eSIM activation stuck at 'Downloading Profile' on iPhone 15 Pro
I've been trying to activate my GoLite eSIM for 2 hours. The iPhone shows 'Downloading Profile' and then fails. The QR code was scanned correctly...
Complete guide: Porting your number to GoLite in under 10 minutes
I just completed a number port from Jio and it was surprisingly easy. Here's a full step-by-step that helped me avoid the common mistakes...
Mobile hotspot dropping connection every 20 minutes — fix found?
There's been a pattern of hotspot disconnections for Go Lite users since last Friday's update. I've found a temporary APN fix that seems to be working...
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A Community Built Around a Greener Future
GoLife’s Blue Economy mission goes beyond mobile connectivity. Our community is a platform for discussing sustainable technology, ocean conservation, and responsible digital practices.
1Plan =1 Tree planted across India
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